140 Articles match "2005","customers"

• The Best from Informal Learning Flow

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• How Nintendo Delights Its Customers
  
  In 2005, when the latest generation of consoles was first announced, many assumed Sony's Playstation 3, which had the boldest specs, would prevail, following on the monster success of the Playstation 2. This connects back to an earlier post , where I wrote about how Southwest Airlines' ability to deliver a superior experience at a lower price demonstrates that customer experience is not something you buy, but a mindset you adopt. Since the video game console industry began with the Atari 2600, every successive generation has been touted for its better graphics, faster processors, and increasingly complex controls.
  HarvardBusiness.org - Wednesday, July 8, 2009
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• Customer and Product Strategies from an Indie Rocker
  
  In August 2005, Jonathan Coulton quit his job as a software developer, with the goal of conducting an experiment: over the next year, could he figure out a way to earn a living as a full-time musician, leveraging the Web and his small-but-passionate fan base? Many of their strategies would be equally effective for businesses trying to generate buzz and attract loyal customers - without an enormous marketing budget. Coulton isn't the only artist who is trying to come up with new ways of cultivating an audience and making a living in a post-label, post-studio, post-publisher world, where big advances and development deals are essentially a thing of the past for emerging talent.
  HarvardBusiness.org - Friday, April 17, 2009
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• The Power of Reflected Glory Marketing
  
  Unless your customers care so passionately about your brand or product that they pay for the privilege of wearing your logo, they probably don't care enough to be part of an online conversation about your brand. If you're anybody other than Apple, Nike or Coke, you're probably going to need some other basis for convening a conversation that connects you to your customers. I love Glad Press'n Seal - a kind of futuristic plastic wrap that actually keeps your food sealed in its bowl, even when you accidentally knock it off the fridge shelf. It's like someone finally invented Saran
  HarvardBusiness.org - Wednesday, March 25, 2009
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• Google's Privacy Breach: Lessons for Companies
  
  Online systems make it easy for companies to track and store customer data in ways users didn't expect and don't approve, and this often is too tempting a target for companies to resist. And in 2005, Sony was caught tracking the music played by Sony's CD-buying customers, using a "rootkit" to cover its tracks. But customer goodwill can quickly disappear online; I know I won't be Late Monday, January 25, I posted results of my recent testing of Google Toolbar. In videos and screenshots, I showed that Google Toolbar was continuing to collect users' browsing history
  HarvardBusiness.org - Wednesday, January 27, 2010
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• SnapNames: Apologies Shouldn’t Be Conditional, Especially When You Steal From Customers
  
  The company made the right early moves by admitting the problem and promising refunds, plus interest, to customers. Now, though, they are forcing customers to release them from liability to get the refund. Since 2005 a substantial number of domain auctions had shill bidding by a SnapNames employee. Earlier this week the domain name industry was rocked by a shill bidding scandal at SnapNames . We think this this is a mistake.
  TechCrunch - Saturday, November 7, 2009
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• Net Metering
  
  The idea is 'Net Metering', which is in short the concept of customers producing their own power and contributing to the provincial power grid. So I wrte to NB Power asking for details on the program and this morning the reply came back, which I pass on here: Policy A customer may connect a generation unit that uses renewable fuels and has a nameplate rating of up to 100 kW to the NB Power Distribution - Customer Service (Disco) grid. It is a little bit under the radar - there was a mention on the radio last week and this morning I saw a short article in the local newspaper.
  Half an Hour - Tuesday, October 11, 2005
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• In Japan, Even the Barcodes Are Well Designed
  
  Since 2005, D-Barcode has been creating custom barcodes for a mostly Japanese clientele. custom or exclusive use code will run upwards of $4,000--but given that companies spend millions on designing a single package, why don't we see more detailed thinking like this? D-barcode specializes in turning barcodes into something fun and memorable. Barcodes grace almost every product for sale.
  Fast Company - Tuesday, November 10, 2009
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• New Technology Supporting Informal Learning
  
  Squire, 2005) What most characterizes games and simulations is that they are not merely forms of instruction, they are environments, into which students must immerse themselves in order to participate. (Foreman, Aldrich, 2005) It is this feature, and not simply the action and the graphics, that motivates learners and draws them in. Ng & Wiemer-Hastings, 2005) That Abstract We often talk about games, simulations and other events in learning, but these technologies support only episodic learning. Equally important are those technologies that provide a context for these learning
  Half an Hour - Saturday, April 25, 2009
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• The Future of Online Learning: Ten Years On
  
  We see a large number of customers spending less than 30 percent of their IT budget on business priorities, and growth initiatives, and 70 percent or more on management and maintenance. Breeding, 2005) They will be able to be in constant audio and video contact with family and friends, meaning that families and groups will never really be separated unless one of them chooses to be. TechTarget, An MS-Word version of this essay is available at [link] In the summer of 1998, over two frantic weeks in July, I wrote an essay titled The Future of Online Learning. (Downes, Downes,
  Half an Hour - Sunday, November 16, 2008
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• Intel's Social Media Training
  
  The result was the creation of Intelpedia, a team based wiki collaboration site launched in November of 2005. Engaging employees and customers to more easily collaborate with each other? Moving from a marketing campaign to having a conversation with your customers? Are you exploring how to create a social media strategy for your company? Are you looking for a company to benchmark?
  HarvardBusiness.org - Wednesday, February 3, 2010
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